☑️Job Title: Pre-Sales & Implementation Engineer

☑️Location: Damascus / Hybrid

Key Responsibilities

☑️Collaborate with account managers to analyze client requirements and design customized Workiom solutions.

☑️Configure and present live demos and proof-of-concepts (PoCs) that address client use cases.

☑️Translate business processes into Workiom workflows, databases, and automation logic.

☑️Support RFP/RFI processes by preparing accurate and professional technical documentation.

☑️Lead the configuration and implementation of Workiom applications according to the signed scope of work (SoW).

☑️Customize modules, fields, workflows, automations, and reports to meet client-specific business needs.

☑️Conduct requirement validation sessions and ensure alignment between business users and technical design.

☑️Ensure smooth handover to the customer success or support teams upon project completion.

☑️Partner with sales, marketing, and product teams to deliver a seamless pre-sales experience.

☑️Create demo templates, case studies, and enablement materials for partners and clients.

☑️Participate in onboarding and training of sales partners and channel representatives.

☑️Provide structured feedback to the product team to improve usability and feature coverage.

☑️Maintain a consultative, customer-centric approach throughout pre-sales and delivery cycles.

☑️Gather feedback from implemented projects to improve delivery methodologies and documentation.

Qualifications

☑️Bachelor’s degree in Computer Science, Information Systems, or a related field.

☑️3+ years of experience in pre-sales, solution consulting, implementation, or business analysis (preferably in SaaS or workflow management systems).

☑️Strong understanding of data modeling, APIs, and workflow automation.

☑️Excellent communication and presentation skills in English (Arabic required; Turkish is a plus).

☑️Strong analytical and problem-solving mindset.